All products are delivered digitally — instantly, anywhere in the world.
Monica Hale sells digital products exclusively. There is no physical shipping involved. Upon completing your purchase, you will receive instant access to your volumes via email.
All products in the Monica Hale collection are delivered digitally. Immediately after your purchase is confirmed, you will receive an email containing your download link or access instructions. This email is sent to the address you provided at checkout.
Access is granted instantly upon successful payment. If you do not receive your confirmation email within 15 minutes of purchase, please check your spam or junk folder before contacting us.
If you experience any difficulty accessing your purchase, please contact us with your order number and we will resolve the issue promptly — typically within one business day.
Because our products are entirely digital, we are able to serve customers in every country worldwide. There are no import duties, customs fees, or delivery delays.
If you lose access to your download link, we are happy to resend it. Simply contact us with your order details and we will arrange access.
For any delivery-related questions, please get in touch. We are glad to help.